Delivery Information
Yours Clothing is pleased to be able to offer worldwide delivery.
Yours Clothing offers three different delivery options – Standard, Express and Next Day.
Delivery Times
| STANDARD DELIVERY TIMES | EXPRESS DELIVERY TIMES | NEXT DAY* | |
|---|---|---|---|
| UNITED KINGDOM | 3-7 working days | 2-3 working days | Placed before 4pm for next day |
| NORTHERN IRELAND | 4-8 working days | 3-4 working days | Not Available |
| HIGHLANDS AND ISLANDS | 4-8 working days | 3-4 working days | Not Available |
| CHANNEL ISLANDS | 4-8 working days | 3-4 working days | Not Available |
| BFPO ADDRESSES | 4-8 working days | 3-4 working days | Not Available |
| EUROPE | 3-7 working days | Not Available | Not Available |
| REST OF THE WORLD | 5-10 working days | Not Available | Not Available |
Delivery Prices
| STANDARD COSTS | EXPRESS COSTS | NEXT DAY COSTS* | |
|---|---|---|---|
| UNITED KINGDOM | £3.95 or free for orders over £60 | £4.95 | £6.95 |
| NORTHERN IRELAND | £3.95 or free for orders over £60 | £4.95 | Not Available |
| HIGHLANDS AND ISLANDS | £3.95 or free for orders over £60 | £4.95 | Not Available |
| CHANNEL ISLANDS | £3.95 or free for orders over £60 | £4.95 | Not Available |
| BFPO ADDRESSES | £6.00 | Not Available | Not Available |
| EUROPE | £6.00 | Not Available | Not Available |
| REST OF THE WORLD | £10.00 | Not Available | Not Available |
Bank Holidays (UK)
Please allow an extra working day.
* Orders must be made before 4pm for Next Day delivery.
* Orders placed after 4pm will be delivered the day after next.
* Your order will be delivered between 9am – 6pm Monday to Friday.
* Next Day delivery on a Friday before 4pm will be delivered on Monday.
* To view a full list countries that receive european shipping rates please click here:
* To view a full list of countries we deliver to please click here.
Duty, Custom and Extra Charges
US customers should note that orders above $200 are subject to additional customs charges. Orders can be placed seperately but a delivery charge will be applied to each order.
Please be aware that for large orders we may need to contact you regarding a higher postage charge.
Returns Instructions
To return an item please folow these steps:
• Click on MY ACCOUNT.
• Find the relevant order and click RETURN ITEMS.
• Follow the on-screen instructions to generate your returns number.
• Once completed return your items to the address stated.
• You MUST include your returns number with the parcel in order for the refund to be processed.
Return Policy
If you are not completely satisfied with your order, you can return the order provided we receive the item/s within 14 days of delivery, in unworn, unsoiled condition, complete with attached tags, the original packaging and the purchase receipt.
Please be aware for hygiene reasons some items are non-returnable, these are clearly marked with an * on the item title.
Original P&P is non-refundable. Full refunds, including delivery charges, will be given if any item purchased is proven faulty or has been sent as a result of our error.
Please note: You are held responsible for posting the goods back to us for a refund/exchange at your expense, we do not currently offer FREE returns. We also recommend that you should obtain compensation insurance if the contents exceed £20 in value.
Faulty or wrong item
If the item you received is faulty or is not what you originally ordered, please contact us using our contact form quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement.
Distance selling regulations
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from YOURS, for a full refund. This does not apply to items that cannot be returned for hygiene reasons, and have been unsealed. The items this applies to is marked clearly in the product description. Order cancellations must be made in writing, quoting your order number within 7 days using our contact form or by post to the address above. Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 14 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
This returns policy does not affect your statutory rights.
Online transactions are managed securely by PROTX
www.yoursclothing.co.uk : www.sizeup.co.uk
Email: Please use our contact form.PHONE: 08448 204 204
































