Bought a pair of these from the Stevanage store whilst visiting a relative. They fitted perfectly however the first time I wore them the stitching on the inside legs came apart and the hem on one of the legs came down. As I don't live in Stevenage I called the help line and asked if I could obtain a refund online and advised that this was not possible. Rather than have to trek all the way back to Stevange I got out my sewing machine and re-stiched the legs and the hem. Nice pair of trousers but make sure you check them thoroughly.Quite disappointed as I've never had a problem with any of my purchases from Yours.